Signs to communicate with people who could not understand English

This document has all the signs which could help you to understand symptoms of a person you are dealing with.

Cut up and use these images to support eective communication skills.
Support understanding by using short sentences and illustrating key words with these images.
Support expression by supporting the user to manipulate the images to illustrate their thoughts/ questions.

parent support

COVID-19: Guidance for Volunteers

COVID-19: Guidance for Volunteers

Prepared by 

Daniel Flynn, Principal Psychology Manager, Cork Kerry Mental Health Services,

Head of Psychology Services Ireland (HPSI) 15.03.2020

Thank you for offering your support to your community. The following is a general guidance for volunteers. It is understandable that you and the people you maybe volunteering with may be experiencing heightened levels of worry in the context of current COVID-19 pandemic.

When people are fearful, they are more likely to spiral into an emotional mind state where their fight/flight response will be activated. When the volume goes up on our emotions, we may become more reactive, tenser and quicker to anger.

We are all different and unique and will have ways that work best for us to regulate or turn down the volume of our emotions and ultimately our anxiety and fear the context of COVID-19 . We call this our Wise mind, where our emotion is balanced by logic and reason.

As a volunteer you will need to be mindful of your own ability to manage your emotions, but you may also need to be mindful of the emotions of others you are meeting in the context of your work. It will be important to work in Wise mind.

The attached might be useful guidance to manage yourself and your responses to others. The word GIVES reminds us the giving our time needs to be positive for us and for those we work working with.

parent support

Barnardos National Parent Support Service – Response to Covid-19 Pandemic

Barnardos provides practical and emotional supports to children and parents in its 41 centres, in families’ own homes, through the school environment, and within communities across Ireland. Last year we worked with over 20,000 children, young people and their families.

Given our expertise in providing a wide variety of supports to families and children, Barnardos have launched a national telephone and email support service for parents in response to the challenges they are facing during the Covid-19 pandemic. This service will be staffed by Barnardos project workers who are trained professionals in the areas family support and social care.

The government’s response to Covid-19 has meant that normal routines and sources of support are currently unavailable to many families. Through our dedicated telephone and email support service Barnardos staff can provide support and advice to parents on the following issues:

  • How to talk to your children about the corona virus
  • Setting a good routine
  • Managing children’s behaviours and sibling dynamics
  • Managing aggression and family discord
  • Home schooling/managing school expectations.
  • Fostering natural learning opportunities in the home
  • Healthy eating
  • Accessing fun and educational activities for families and individual children
  • Managing your child’s worries
  • Self-care for parents
  • Helping parents manage their own worries and anxieties
  • Managing children’s online activity

Barnardos also provides specialist services and support in relation to bereavement, adoption and fostering.

You can make contact with this service by phoning 1800 910 123 between 10.00am and 2.00pm Monday to Friday or by emailing